Refund policy

Last Updated: September 9, 2026

At MINAPELYTA, we are committed to providing a positive customer experience. Our products are delivered as digital ebooks that become available shortly after purchase. This policy explains how refunds, replacements, and purchase support are handled.

Digital Products

All products sold through MINAPELYTA are digital ebooks delivered electronically, typically in PDF format. Unless specifically stated otherwise, no physical products are shipped.

Our Refund Approach

Because digital products can be accessed immediately after purchase, refunds are generally not available once an ebook has been delivered.

However, we understand that unexpected situations can happen. If you experience a genuine issue with your order, we encourage you to contact us. We review every request individually and aim to provide a fair and reasonable solution.

When We Can Help

We are happy to review requests in situations such as:

  • A duplicate purchase or duplicate charge for the same ebook.
  • A technical issue on our side that prevents delivery or download.
  • A corrupted or incomplete ebook file.
  • Receiving a different ebook than the one you ordered.
  • Another verified issue related to your purchase or digital delivery.

Whenever possible, we will first work to resolve the issue by restoring access, providing a replacement download, or offering another appropriate solution. If the issue cannot be resolved, a refund may be provided where appropriate.

Download and Access Support

If you have difficulty downloading or opening your ebook, please contact us before assuming your purchase cannot be accessed.

Our support team will assist you with download, delivery, or file-access issues and may provide a new download link if needed.

Duplicate Purchases

If you accidentally purchase the same ebook more than once, please let us know as soon as possible.

After confirming the duplicate transaction, we will issue a refund for the additional charge or provide another suitable resolution.

How to Contact Us

If you need assistance with your order, please contact us using the information below:

MINAPELYTA MARKETING LLC
176 N Redwood Rd Apt 68
Salt Lake City, UT 84116
United States
EIN: 42-4945919
Email: contact@minapelyta.com
Phone: +1 (575) 250-1469

To help us assist you more quickly, please include your order number, the email address used for your purchase, and a brief description of the issue. Screenshots are appreciated when they help explain a technical problem.

Refund Processing

If a refund is approved, it will be returned to the original payment method whenever possible.

Processing times may vary depending on your payment provider or financial institution. Refunds are generally subject to the processing time of the applicable payment provider.

Policy Updates

We may update this Return & Refund Policy from time to time to reflect improvements to our services, business practices, or legal requirements.

Any updates will be published on this page together with a revised "Last Updated" date.

Contact Us

We're always happy to assist with questions about your purchase or this policy.

MINAPELYTA MARKETING LLC
176 N Redwood Rd Apt 68
Salt Lake City, UT 84116
United States
EIN: 42-4945919
Email: contact@minapelyta.com
Phone: +1 (575) 250-1469